Origins: A User-Generated Museum Exhibit created using iPads, Google Maps and WordPress
Origins: The Birth and Rise of Chinese American Communities in Los Angeles is a permanent, cutting edge exhibition celebrating the growth and development, since the 1890s, of Chinese American enclaves from Downtown Los Angeles to the San Gabriel Valley.
Origins was designed for the Chinese American Museum, Los Angeles by THINK Jacobson & Roth. I was fortunate to be brought on as a member of the THINK team, providing start-to-finish design and development on the exhibit’s media component, Origins online. An interactive website available in the exhibit’s Monterey Park area, Origins online allows visitors to find and share great places, stories and resources of the San Gabriel Valley and other LA neighborhoods. The in-gallery presentation includes a table with two iPads for accessing the website, and a third for recording video of visitors’ own stories.
Agile Design Process, No Wireframes.
One of the earliest decisions we made on the project was to forego traditional wireframes.
The project team, consisting of CAM’s Steve Wong and Michael Truong, and THINK’s Lori Jacobson and Carla Roth, had a strong broad-strokes image of what they wanted. At our first meeting they described a map of the San Gabriel Valley, with markers indicating points of interest submitted by the public. And so, to our second meeting, I brought a working prototype demonstrating that functionality.
We continued in that vein for much of the project. At each meeting we reviewed the current state of the application and came to a consensus on development priorities for the next week. Feeling our way forward, we’d field lots of ideas and implement those with the highest priority. This process reminds me of the saying, “crossing the river by stepping on stones.”
Rather than discussing abstractions and hypotheticals, this approach allowed us to base our decisions on real experiences with a working interface. And rather than spending our limited time producing paper documents such as wireframes and mockups, all our effort went toward expressing ideas in code that could be poked, prodded, tested and, ultimately, launched.
“When Marty proposed working without wireframes, I immediately responded positively to this idea. With a tight budget and a hands-on client, working with iterative prototypes was the way to go. Rather than lingering in pre-production, this allowed us to quickly make team decisions and try things out in a very real way.”
— Carla Roth
At about the two-thirds mark we took a step back and presented our work, and the decisions it embodied, to Executive Director Michael Duchemin, who gave it his blessing. As the physical exhibition took shape we took a break, and by the time we reconvened the launch date had begun to loom large. So we locked development on new functionality and turned our focus to fit and finish.
I proposed that, since the site would be presented in-gallery using iPads, we adopt the iOS design vernacular. Applying gradients, highlights, textures and pop-overs would involve adding substantial complexity to the code, however, and increase the cost-of-change. For this reason we decided it was finally appropriate to create a mock-up and secure a more traditional client sign-off. From there we turned to browser testing and bug barbecue, then finished with the physical installation and documentation.
Google Maps + WordPress + iPads
I’m happy to answer questions regarding the technical aspects of this project, including the Google Maps API, WordPress or, more generally, our agile approach and deploying web-based museum exhibits using iPads. Questions about the overall exhibit should be directed to THINK Jacobson & Roth.
The Chinese American Museum is a great space with a ton of history and a staff truly committed to serving their community and preserving its heritage. If you’re in LA, go see the exhibit!
Posted February 2013